Job Title: IT Support Engineer
Location: Worcester
Salary: £25,000
About the Role:
My client is seeking a motivated IT Support Engineer with 1-2 years of experience to join their dynamic team in Worcester. You'll provide first-line support, troubleshoot technical issues, and ensure smooth IT operations for clients.
Key Responsibilities:
1. Provide IT support via phone, email, and in-person.
2. Troubleshoot hardware, software, and network issues.
3. Assist with system installations and updates.
4. Maintain accurate documentation of support tasks.
5. Onboard new clients.
Requirements:
1. 1-2 years of IT support experience.
2. Strong knowledge of Windows and basic networking.
3. Problem-solving mindset and excellent communication skills.
4. Knowledge of WordPress (preferred but not essential).
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