Our client, a national manufacturing company, is looking to recruit an enthusiastic, positive and flexible Customer Support/Sales Administrator to complement their growing team. Reporting directly to the Sales Manager, responsibilities will include. · Build strong and positive relationships with clients at various levels. · Update clients on issues such as new products, promotional campaigns, or joint marketing programs. · Manage projects within client relationships, working to carry out client goals while meeting company goals. · Daily liaison with other members of the team to provide information and ensure that clients receive excellent customer service. · Carry out analysis and produce client reports on an as and when required basis. · Act as the key interface between the customer and all relevant internal departments. · Manage customer issues by using an internal support desk system to ensure the issues are resolved in a fast and professional manner. Previous experience of working in a client-focused environment and excellent IT skills would be an advantage. In addition, you will possess a can-do attitude towards work and good interpersonal skills with an excellent telephone manner. Experience with a CRM system would be beneficial but not essential as full training can be given. This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a competitive salary and benefit package and fantastic career progression.