Chelsea and Westminster Hospital NHS Foundation Trust
An excellent opportunity has arisen for an experienced hospital technician to apply for this post. The post-holder will work closely with the Senior Pharmacy Technician team - Patient Services to provide a safe, efficient, and responsive dispensary service. The post-holder will take part in the medicines management service to wards at WMUH. Work to improve the admission/discharge process by facilitating the safe and efficient supply of medicines to patients. You will provide a final accuracy check to dispensed medication and assist in the work processes in the inpatient and outpatient pharmacy, including managing workflow and working alongside pharmacy staff to ensure that dispensary services are provided according to all relevant up-to-date procedures and standards.
The post holder will need to be NVQ Level 3 qualified.
Main duties of the job
Although ACPT/MMT qualifications are essential for this role, the department is open to applications from non-ACPT/MMT qualified technicians. Should these applicants be successful, they will be paid Band 4 AFC until completion of both the ACPT qualification and In-house MMT validation accreditations. Once both of these courses have been completed and passed, candidates will be placed on the Band 5 pay scale. You must be an experienced technician with good communication skills and have a demonstrated ability to work in a busy dispensary. Please note, in order to support 7-day working, this post involves working weekends on a regular basis.
Job responsibilities
Dispensary Services
* Accurately identify, select, label using JAC, dispense, and distribute drugs (including controlled drugs & clinical trials) for in and out patients prescriptions according to Standard Operating Procedures (SOPs).
* Maintain high quality of data input of patient information into the pharmacy computer system to ensure excellent labelling standards for dispensed medications.
* Take part in counselling and in the provision of information on medicines to patients, doctors, and other healthcare staff.
* Carry out reception duties, involving dealing with patients, relatives, and handling prescription charges.
* Use the computer systems to track prescriptions, ensuring medication is dispensed to meet agreed delivery times and minimize waiting times for patients.
* Deal with queries from patients and other hospital staff, referring complex issues to supervisor or line manager.
* Ensure that all medicines are stored according to environmental requirements (e.g., temperature) and to required security standards.
* Ensure stock levels of all products are accurate and support the appropriate ordering of stock through liaison with pharmacy purchasing and procurement office.
* Be a robot super user to troubleshoot complex problems and maintain efficient systems within the dispensing process.
* Check prescriptions within the dispensary for accuracy, in line with departmental procedures.
* Dispense and check clinical trials.
* Contribute to developing systems for service provision, which enhance the efficiency of the dispensary.
* Follow relevant procedures for Medicines Management to deliver the service in a safe and effective manner.
* Responsible for the provision of the Medicines Management service to designated ward areas, which involves working in clinical areas unsupervised.
* Obtain accurate medication histories for patients on admission by liaising with the patient and/or primary care team to support decisions about continued care.
* Implement and maintain the Patients Own Medicines/Drug (PODs) scheme for the designated areas (and self-administration where introduced) according to trust policies.
* Initiate supply of non-stock items for one-stop dispensing, i.e., ordering medication labelled ready for discharge when appropriate.
* Counsel patients to provide effective and appropriate advice on medication use to ensure their understanding of their medication, including benefits and possible side effects.
* Effectively contend with informal/verbal complaints from ward staff or patients in the first instance before appropriate referral to line manager if necessary.
* Coordinate the discharge medication, bringing together Patients Own Medicines and newly dispensed items in advance of patient discharge.
* Participate in and contribute to the development of the extension of the medicines management scheme across all wards in the hospital.
Supervisory and training responsibilities
* Training and supervision of new and rotational staff.
* Deputizing for section/team leaders or senior pharmacy technicians in their absence.
Person Specification
Education and Qualifications
* NVQ level 3 or BTEC Pharmaceutical Sciences or an equivalent pharmacy technician qualification.
* GPHC registration.
Experience
* Able to work to standard operating procedures.
* Patient counselling.
* Hospital experience.
* Wellsky/JAC pharmacy computer system experience.
Skills and Knowledge
* Good written and oral communication skills.
* Ability to overcome barriers.
* Efficient and accurate worker.
* Ability to work under pressure.
* Ability to follow procedures and policies.
* Ability to supervise and participate in training of others.
* Good time management.
* Good team player and demonstrates reliability.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £31,081 to £41,956 per annum incl. HCAS.
#J-18808-Ljbffr