Are you passionate about helping millions of customers achieve their financial goals? Our client, a leading dynamic organisation, is seeking a Senior Business Analyst to join their Customer Solutions team. In this role, you will play a crucial part in building a best-in-class digital experience that empowers customers.
This role is a contract for 12 months in Galway. You would need to be based within commutable distance to attend their office (hybrid working policy).
Responsibilities:
1. Collaborate with squad and experience leads to execute product decisions and roadmaps.
2. Identify and document business requirements, current and future states, and provide feedback for process improvements.
3. Utilise workflow design, data analysis, and data visualisation to drive impact.
4. Define epics, user stories, and acceptance criteria, facilitating story refinement sessions and demo sprint deliverables.
5. Conduct end-to-end business acceptance testing and ensure traceability of test cases.
6. Communicate client feedback and resolve issues in a timely manner.
7. Manage dependencies across teams and work on multiple projects simultaneously.
Requirements:
1. Proven experience in a similar role.
2. Familiarity with Agile methodologies and tools such as Jira, Confluence, Mural, or similar Agile backlog management tools.
3. Excellent written and verbal communication skills, with the ability to influence key stakeholders.
4. Strong attention to detail and ability to manage multiple projects.
5. Agile experience preferred.
If you are motivated, detail-oriented, and passionate about delivering outstanding customer experiences, we want to hear from you! Join our client's team and play a vital role in shaping the future of workplace investing. Apply now!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco Ireland is acting as an Employment Business in relation to this vacancy.
Please apply with your CV to: Natalia Merritt
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