Our client is seeking a Contract Logistics Manager for a key customer operation in Hemel Hempstead. Client Details Our client is a leading logistics services provider. Description The Contract Logistics Manager will oversee a key customer operation in Hemel Hempstead. You will be responsible for delivering exceptional service across a combined warehouse and transport operation. Key responsibilities will include: Ensure all KPI's, such as operational and financial targets are met as required. Engage, develop and motivate your team to ensure a positive and constructive workplace and drive colleague engagement. Be an advocate for excellent customer experience. Build a relationship with the customer, securing contract renewals and ensuring business excellence. Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to. Ensure effective communication throughout the operation. You will be responsible for building relationships with business partners to ensure that they meet the service level agreements. Ensuring an effective people resourcing plan to meet the needs of the business. Be actively involved with budget reviews with added value thinking for the customer. Ensure the operation operates to the mutual benefit of the customer and the company. Profile The successful Contract Logistics Manager will live within a commuting distance of our client's operation in Hemel Hempstead and will be able to demonstrate the following experience: Senior management experience working within a 3PL environment. Fully familiar with stringent service level expectations, in both a transport & warehouse environment. Ideally hold a CPC qualification. Commercially astute with the ability to deliver benefit against an open book budget. Strategic in your approach, with the ability to continually seek for ways to enhance and improve current processes. Be a clear communicator with excellent interpersonal skills and the ability to influence at all levels, both internally and externally. Job Offer In addition to a basic salary between £60,000 and £70,000, further benefits include; car allowance, company bonus scheme, company pension contributions, private healthcare and a generous holiday scheme.