Tenancy Sustainment and Floating Support Officer
£26,331 a year
Cheshire East
Hours per week 37.5
Contract type Permanent
As a Tenancy Sustainment and Floating Support Officer, you’ll work with the team to deliver high quality tenancy sustainment and support to people who are vulnerable and/or have complex needs, living in their accommodation in the Cheshire East borough.
This role is hybrid with the expectation of working predominantly in the Cheshire East area and at their Head Office in Stoke one day a week.
Job requirements
1. Work with customers to complete an induction, risk assessment and create a support plan to work through their individual needs.
2. Develop and review personalised support plans for customers that are person centred. These should include their personal health and wellbeing, debt management, benefit entitlement and move on housing options.
3. Empower customers to maintain their independence and understand what it means to manage their own home.
4. Make sure that all properties are well maintained, and health and safety checks are completed.
5. Support customers to develop positive relationships with their support network and other services.
6. Make sure that all administration is completed in a timely manne...