Job Title: AV Support Desk Technician
Location: Onsite, Dublin City Centre
Salary: Up to €34,000 DOE
I am currently recruiting a Support Desk Technician for my client's site in Dublin City Centre. The successful candidate will be a part of a small team based onsite and will need to have excellent communication skills & effectively manage the client's IT & AV requirements.
What's on offer:
* Salary-up to 34k DOE
* Proven Career Path
* Training & Development opportunities
The Ideal Candidate:
* Do you have experience/a keen interest in AV?
* Do you have a qualification in IT/Computer Science or a relevant field?
* Knowledge of Microsoft Office Suite, Windows, macOS, and basic network troubleshooting is required.
* A can-do attitude with a willingness to learn on the job is essential.
* Excellent communication/customer service skills are needed for the role
The role:
* Provide first-line support for desktops, laptops, printers, and mobile devices.
* Assist with AV setup, troubleshooting, maintenance & support.
* Ensure timely resolution of client tickets
* Escalate more serious issues to the correct contact as soon as possible.
* Diagnose hardware/software issues and troubleshoot solutions.
If you are an AV/Support Desk Technician looking to join a support team situated in an idyllic City Centre location, we would love to hear from you. Please send your CV to me directly at [email protected] .