Job Title: Insurance Account Handler
We are seeking an experienced Insurance Account Handler to join our team at Spotlightjobs in Liverpool. As a vital part of our team, you will be responsible for providing professional advice and exceptional service to our clients.
Key Responsibilities:
* Acquire and maintain knowledge of Insurance products
* Develop and sustain effective working relationships with account executives and customers
* Build and maintain relationships with insurers
* Produce correspondence to required timeframes and quality standards
* Issue and process new business documents, mid-term adjustments, cancellations, and renewals
* Provide new business quotations and re-broker existing renewals
* Face-to-face client meetings occasionally both inside and outside the office
* Keep accurate records and file in the agreed manner
* Answer general queries competently by telephone, email, post, or in person
Requirements:
* Previous experience in an Account Handling role (Personal Lines or Commercial Insurance)
* Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail
* The ability to work in a team
* Accuracy and attention to detail
* A passion for building fantastic working relationships with clients and colleagues
* An appetite to learn and develop successfully with an inquisitive nature and a willingness to ask questions
* A basic understanding of the broking insurance market and the role of regulation and compliance
* Organized with good time management skills working to agreed priorities
* Good communication skills to effectively liaise with internal colleagues
* Computer literate with good experience of using MS Office Suite
What We Can Offer:
* A salary between £25,000 and £35,000 depending on experience
* Great company culture that values internal growth and professional development
* A competitive Benefits Scheme including annual bonus, pension, and study support