At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
We are looking for a Sales Operations Manager to join us as part of our team.
About the role
As the Sales Operations Manager, you will ensure operational excellence at all stages of Sales Process: from campaign planning to closure and transfer to delivery. Your key focus will be on three directions: end-to-end process excellence, enabling data-driven decision making and demand generation efficiency.
As a qualified expert You will responsible for
Sales Process Excellence:
* Develop and maintain a set of processes, policies and governance practices for Sales and adjacent areas.
* Ensure the process is being properly used across the organization, help leadership team to identify and fix issues in its execution.
* Orchestrate Sales cadence by organizing regular review sessions within the team and reporting progress to the management.
* Identify, track and fix inefficiencies, mitigate their impact and apply preventive measures to avoid them in future.
Data and Analytics:
* Perform product ownership over CRM as a technological backbone of Sales Process.
* Ensure data integrity, consistency and trustworthiness across CRM and other IT systems.
* Develop a portfolio of analytical reports and dashboards to ensure visibility and enable data-driven decision making.
Demand Generation:
* Define Demand Generation process, toolset and best practices to ensure steady in-flow of leads into the pipeline.
* Oversee Demand Generation team activities on a day-to-day basis, ensuring its efficiency and effectiveness across the organization.
* Work with Sales and Marketing teams to ensure efficient integration of the DemandGen team with key stakeholders.
We’re looking for you if you have
* Previous experience of managing Sales operations in international business environments is a must.
* Experience of working in Sales, Sales Operations or closely related areas. Deep understanding of the Sales process and related concepts is a must. Experience in managing sales or sales development teams will be a big plus.
* System thinking and analytical mindset. Deep understanding of business and financial management. Ability to identify issues, conceptualize and implement solutions in practice.
* Strong leadership and communication skills. Demonstrable ability to fluently communicate in English both verbally and in written.
* Demonstrable ability to work with stakeholders across multiple cultures, time zones, and corporate functions.
* Ability to apply scientific, data-driven approach to operations management.
* Ability to think out of the box, applying creative approach towards unexpected roadblocks and limitations.
* Strong team management skills, ability to select, motivate and grow people.
* Degree in Management, Economics and/or MBA will be a big plus.
* Previous experience of work in major international corporations and/or Big 4 consulting firm will be a big plus.
* Experience in IT Services industry will be a plus.
What’s in it for You
Reveal great tech solutions
Join the team of individuals who care about what they do and how they do it and are accountable for the result and high performance. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions.
Experience an agile and flexible working environment
Work fully remote or from our office hubs or in a hybrid work model. Enjoy 20 business days of paid vacation, unlimited sick leave, 4 days of emergency leave.
Feel cared about
Prioritize your well-being with a medical insurance yearly budget / financial reimbursement of expenses on medical services outside Ukraine. Get compensation for sports, equipment, massage, and rehabilitation, along with access to our well-being program, corporate loan, and tax and legal support.
Embrace the opportunity for personal and professional growth
Take advantage of individual learning and certification budget, career paths and personal development plans, company-wide tech and cultural events, educational leave, language courses, access to our corporate library, and more.
Interview steps
1. Interview with Head of Talent Acquisition
2. Interview with VP, Business Development & Sales
3. Interview with VP, People and VP, Delivery
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