We are working with Bury Council to find a Receptionist/Cashier on a temporary basis.Job Type: Temporary, Full Time hours Mon-FriLocation: BuryHourly rate: £12.26 per hour.
We are looking for a dedicated Receptionist/ Cashier to be the first point of contact for all visitors, providing a high-quality, efficient, and courteous service. This role is crucial in managing reception, admissions, and information services, ensuring compliance with government legislation and council policies.
Day-to-day of the role:
* Resolve customer inquiries at the first point of contact to the satisfaction of the customer.
* Direct customers to other services accessible via the freephone and online, providing digital assistance where required.
* Process all enquiries to the required performance standards, complying with the Data Protection Act, Freedom of Information Act, and the council’s requirements on confidentiality.
* Provide additional cover for the switchboard as needed.
* Manage cash transactions and perform cash reconciliation accurately.
* Operate and maintain computerised databases to manage visitor information effectively.
* Manage office equipment and retail materials, ensuring their correct usage and maintaining records as required.
* Ensure the maintenance of a healthy and safe environment for both staff and the public.
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