York and Scarborough Teaching Hospitals NHS Foundation Trust We are pleased to advertise this exciting opportunity to join our Dermatology Team as a Band 2 Receptionist/Administrator. We have a permanent, full-time position available at 37.5 hours per week. The post is based at the Dermatology Reception Desk, where the successful applicant will join a small team providing administration and reception cover. The role will also involve providing general information and being the initial point of contact for patients and their families. Main Duties of the Job The role involves dealing with routine enquiries, recording information on relevant systems, and performing other administrative tasks. Due to the nature of the role, it involves handling personal and sensitive information; therefore, the post holder must maintain confidentiality at all times. We are looking for a self-disciplined and motivated individual with good communication skills, who is willing to work hard alongside our existing team. About Us We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants. 27 days holiday rising to 33 days (depending on NHS Trust service). A generous relocation package of up to 30% of salary (capped at £18k) to support relocation expenses for hard-to-fill positions where relocation is required to undertake the role fully. A variety of different types of paid and unpaid leave covering emergency and planned leave. Confidential advice and support on personal, work, family, and relationship issues, 24/7, from our Employee Assistance Programme. NHS Car Lease scheme and Cycle to Work scheme. An extensive range of learning and development opportunities. Discounts on restaurants, getaways, shopping, motoring, cinema, and finance from a range of providers. For further information on the fantastic range of benefits we offer, please visit the Trust's dedicated Staff Benefits pages. Job Responsibilities A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received, this advert may close early. You are advised to submit your application at the earliest opportunity. Please be advised that this vacancy may close prior to the stated closing date due to the high level of applications it may attract. If you would like to apply, please submit your application promptly to avoid disappointment. Working for the Trust Across our organisation, people are guided by values co-developed with staff: we are kind; we are open; and we pursue excellence. Our values support our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone and work with our Staff Networks - including our Race Equality, LGBTQ, Disability, and Carers Networks - to increase the number of applications from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: As part of our commitment to inclusivity, we will consider requests for flexible working from the start of your employment. While it may not be suitable for every role, we will try to be supportive where we can. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Person Specification Qualifications Must be numerate and literate, with GCSE grade C and above or equivalent in English and Maths. Educated to 'A' Level standard. Experience Experience of NHS outpatient services. Knowledge, Skills & Abilities Excellent organisational skills. Ability to cross-reference information and pay attention to detail. Evidence of good verbal communication and interpersonal skills. Ability to manage own workload and take remedial action as necessary. Ability to work under pressure and maintain calm while dealing with anxious/distressed patients. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary to submit a Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Name York and Scarborough Teaching Hospitals NHS Foundation Trust J-18808-Ljbffr