Job Description
Senior Neighbourhood Housing Officer\nSouth East London \nMonday to Friday 9am to 5pm 2 days WFH 3 in office\n3 to 6 month ongoing contract \nEstimated Start: Mid April\n£28.28 per hour umbrella \n\nResponsibilities\n\nTo supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to the council's Tenants, Leaseholders and other stakeholders involving the investigation and resolution of all service requests, enquiries, complaints and disputes.\nTo supervise and coordinate the housing casework function of a Housing Management team within an area office covering all tenancy and estate management, resident engagement and customer care.\nTo be responsible for carrying out the coordination role in a number of key areas including: communal internal and external areas on estates, complaints and effective liaison with Tenants Residents Association representatives and notice boards are kept up to date \nTenancy Enforcement and non-compliance with tenancy terms and conditions\nRequirements \n\nMust have experience working in a housing association or council in the neighbourhood housing\nMust have experience managing a team of staff \nIf you are interested in this position and meet the requirements, APPLY NOW