Service Administrator - Newry Your new company This is a very exciting opportunity to join one of Ireland's longest established engineering companys based in Newry. This company have been in business for over 50 years and have a fantastic reputation. Due to expansion they are recruiting for a service administrator on a permanent basis. Hours of work are Monday - Thursday 8.30-5 and Friday 8.30-3. Salary is £25k-27K depending on experience. Your new role As Service Administrator duties include: Liaise with customers directly on service & repair issues and assess their requirements. Provide proposals and prices to customers Process orders through from sourcing of materials, planning the work, preparing the job to invoicing and payment stages Assist in scheduling of site engineers and planning of weekly work diaries Manage key accounts and contracts in accordance with the customers procedures, reporting and KPI requirements. Receive & interpret site reports, communicate findings to the customer and make recommendations. Take part in internal & external meetings, training courses, occasional site meetings and surveys. Help ensure the effective and efficient operation of the department What you'll get in return You will be offered an excellent salary, fantastic career progression and the opportunity to work for a marketing leading engineering firm. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: customer service planning administration Benefits: negotiable