Job Description Repairs Coordinator
Location: Bristol,
Date: 22 April up to 18 months
Shift Pattern/ Hours: 8:00 am to 16:30 pm, Monday to Friday
Salary: £14,60 per hour
The role:
The role will involve scheduling repairs and tasks to colleagues onsite, keeping residents updated at all stages of a repair, keeping accurate notes of actions and conversations, investigating repairs and raising new repairs, managing shared team email inboxes. Liaison with onsite colleagues throughout the day, to minimise delays with repairs. To act recognise and act on Health & Safety issues. Working closely with trade managers & supervisors to effectively plan resources.
What you will be responsible for:
Receive and respond to customer/stakeholder enquiries,
To accurately raise reported repairs and prioritise in line with agreed timescales, ensuring policies and procedures are followed.
Ensure that repair requests are allocated, planned, and scheduled effectively to maximise the use of resources and completed 'right first-time'.
Pro-actively monitor the progression of allocated jobs throughout the day and communicating with operatives, surveyors, and customers to ensure the timely completion of works.
Ensure operatives have acceptably completed repairs using their mobile devices and give fe...