Reporting to the SARC Manager, the SARC Patient Crisis Worker (SPCW) will play a vital role in coordinating various aspects of SARC activities.
The SPCW will undergo training to fulfil the responsibilities of the role, which includes providing support for the Forensic Examination Service at the Sexual Assault Referral Centre (SARC).
Main duties of the job
The SARC Patient Crisis Worker (SPCW) will be responsible for providing telephone information and support to patients and their families, managing the administration and coordination of visits by adults, children, and families, including supporting the patient on their journey through the examination, and assisting with the use of the colposcope during the examination procedure.
The role also involves delivering advocacy support to patients and their families, ensuring a compassionate and patient-centred approach, while maintaining high standards through Anti-Contamination processes and measures.
Job responsibilities
Location: The Beech House SARC, Kent and additional locations through the South East
Pay Rate: £12.61 per hour (£15,737 per annum pro rata)
Part Time: 24 Hours
Shift Pattern: 12 hours
Working Pattern will be: Monday to Friday 8am - 8pm
These activities include:
* Training and competency assessing new SPCW in forensic cleaning.
* Book in forensic consumables ensuring acceptance testing and inventory management is complete.
* Assist with DNA Environmental Monitoring where applicable.
* Auditing anti-contamination processes.
* Understanding contamination risks associated with the activities undertaken as part of their role.
The SPCW will also oversee the continued support of patients following their initial visit to the SARC.
This includes conducting follow-up calls, regular check-ins, and coordinating onward referrals, such as housing support, as part of a six-week patient case management program.
The SPCW will offer sensitive and non-judgmental support, empowering service users to regain control, rebuild their self-esteem, and progress positively in their recovery journey.
Person Specification
Qualifications
* Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
* While the position may be based from one location, additional travel may be a requirement of the role across SARCs, therefore a UK driving license is required for this role and access to a vehicle.
* Advanced DBS and level 2 Police vetting will be required.
Experience
* Experience working in a supportive or customer-focused environment.
* Knowledge and understanding of confidentiality.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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