Job Dimension This role is varying in nature and the elements below are a guide to responsibilities that will be undertaken. Manage departments within the remit within prescribed budgetary limits To exploit opportunities to promote SCL, building customer confidence in standards provided. Responsible for ordering and authorising of departmental equipment and materials, keeping accurate financial records and ensuring best value. Reporting to and liaising with the Facilities Senior Management Team. Provide relevant information to demonstrate achievement of Key Performance Indicators. Compilation of monthly KPI reports and any other departmental reports as requested by Facilities Management. Provide professional advice at all levels of the organisation for services within remit of post. Ensure that all aspects of Health & Safety and COSHH are complied with. Ensure corporate Facilities objectives are communicated effectively. To lead by example and act as an ambassador for SCL The monitoring and investigation of complaints as directed. Assist with the development and implementation of a continual review of internal departmental systems for monitoring of performance e.g. supervisory audits, PLACE lite audits etc. Ensure that statutory obligations are met, responsibilities are properly allocated and effective management systems are in place. Ensure the delivery of training programmes for all grades of staff within the Facilities Department liaising with Domestic Supervisors/Team Leaders and Training Officers. Ensure all incidents are appropriately reported using Ulysses reporting system. Planning and organising a robust staff cover system. To ensure that labour and materials are controlled daily in line with the requirements of the service. To undertake risk assessments and produce method statements to minimise risk as appropriate. Ensure cleaning quality standards are achieved and evidence of management systems kept up to date. Overseeing all processes with focus identifying and implementing methods for improving performance and the effectiveness of processes, systems and practices. Co-ordination with the Estates Department for the repair and routine maintenance of cleaning equipment. Liaising with Procurement to seek best value suppliers of materials. To identify areas of concern and have the ability to implement preventative actions. Engagement with all staff. Participate in the internal PLACE audit process ensuring relevant reports and action plans are formulated and disseminated to appropriate stakeholders