Employer Countess of Chester Hospital NHS Foundation Trust
Employer type NHS
Site Countess of Chester Hospital
Town Chester
Salary £23,615 pa
Salary period Yearly
Closing 23/12/2024 23:59
Band 2
Countess of Chester Hospital NHS Foundation Trust staff pride themselves on not only leading through clinical excellence but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation. Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values, and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region, we are reviewing the way we work and exploring how new working practices that support flexible working can create a positive work-life balance.
Job overview
Working Full Time: 37.5 Hours Per Week
The Health Records Clerk is responsible for providing an essential support service in the care of the patient, ensuring the right information is at the right place at the right time.
The post holder will be responsible for retrieving case notes, which may be stored in locations across the Trust. Ensuring excellent data quality, collation and organizing of information, digitization, and quality checking case notes in readiness for future outpatient attendances and inpatient admissions.
Main duties of the job
1. Work as part of a team within all areas of Health Records and Outpatient Service including the Health Records Library, Maternity Records and Scanning, to ensure that an efficient service is provided at all times.
2. Prioritize workload to ensure agreed timescales and key performance indicators are met.
3. Responsible for producing a daily print out of relevant admissions lists, pulling lists and clinic lists from the Meditech Computer System.
4. Responsible for the collection of case notes for future admissions and outpatient attendances from the Health Records and Maternity Records Library on a daily basis.
5. Problem solve to locate missing case notes ensuring that all possible searches have been undertaken.
6. Responsible for tracking case notes to relevant other departments using the Case Note Tracking Module of Meditech.
7. Due to the physical effort required in handling case notes, ensure that lifting/handling guidelines are followed.
8. Responsible for collating all off-site case note requests to ensure that they are requested and pulled twice a week with the Senior Clerk/Supervisor.
9. Use office equipment such as the Computer, Photocopier, and Fax Machine.
10. Comply with the Trust and Departmental policies and procedures.
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Person specification
Qualification
* A Minimum of 3 GCSE’s or equivalent
* Computer Literate
* ECDL
* Basic Level CTC (IHRIM)
Knowledge and Experience
* Previous Clerical Experience
* Previous Customer Service Experience
* Previous NHS Clerical Experience
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