Thorn Baker Industrial Recruitment are looking for an experienced Client Services Manager or Account Manager to work for a POS/POP/Print packaging manufacturing business based in Leicester
This position is a straight permanent position
The Job:
1. Working Monday to Friday 8am-5pm with a 4pm finish on a Friday
2. Salary is negotiable up to £38k per year depending on your experience
3. You will be required to deliver outstanding customer service through excellent communication and attention to detail
4. On a daily basis, you will be required to manage new trades client briefs, understand them and prepare them for processing within the business
5. You could be dealing with multiple briefs at any one time and this can involve estimating, development, manufacturing and despatch phases
6. At the same time, keeping your clients fully informed of progress is essential
7. You will be involved in all aspects of the project cycle from start to finish
8. This is an office based job - IT IS NOT A SALES ROLE
9. You will be managing inbound work and liaising with all departments within the business on fast paced hi revenue generating accounts
About You:
10. You will have experience as a Client Services Manager or an Account Manager
11. YOU MUST HAVE experience in either POS/POP or Print Packaging
12. Have good interpersonal skills
13. Need to have great customer service abilities
14. Able to work in a fast paced role
15. Have excellent time management/multi tasking skills/able to to prioritise effectively
16. Have excellent reporting skills
17. Have excellent IT Skills (MS Office)
18. Be comfortable building and maintaining effective client and internal relationships
19. Have exemplary levels of attention to detail
20. Have strong written and verbal communication skills
21. Be target driven with an ability to work independently and efficiently