Office Manager/Supervisor | Linlithgow, West Lothian | Full Time | £32,000 - £42,000 per year Our client has been serving West Lothian and beyond since 1996. As financial advisers, they provide specialist financial planning, pensions, and wealth management advice to a wide range of clients, private and corporate, whether just starting out or closing in on retirement. This is a fantastic opportunity to advance your career with a leading financial services firm based in Linlithgow, known for its commitment to delivering exceptional client-focused financial solutions. This company operates independently within the prestigious Openwork Partnership—one of the largest financial networks in the UK—while maintaining a distinctive approach to personalised, client-centred service. Our client is seeking an experienced Office Manager/Supervisor to join their team in Linlithgow, West Lothian. Are you the right person for the job? A minimum of 2 years of experience within the financial industry, specifically in IFA offices 1 year of supervisory experience in a similar role Diploma Level 4 in Financial Services (or equivalent qualification) Strong organisational and leadership skills, with a focus on team development and office management A positive and proactive attitude with a desire to drive office performance and contribute to the business' success What will your role look like? Oversee the day-to-day operations of the office, ensuring smooth and efficient running of all processes Supervise and support a small team, providing guidance and leadership to ensure high standards of performance and service Manage client records and ensure compliance with regulatory requirements within the financial services sector Coordinate office activities, including scheduling, meeting management, and correspondence Ensure the smooth implementation of company policies and procedures Handle client inquiries, resolve issues, and escalate when necessary to maintain a high level of customer satisfaction Assist in the preparation and management of internal reports, audits, and other key documentation Support the Financial Advisers and other staff with administrative tasks, ensuring deadlines and priorities are met Help drive office performance through continual improvements and efficient management of resources Work collaboratively with other departments and teams to ensure seamless operations and enhance the client experience Maintain office supplies, equipment, and services to ensure the workplace is well-organised and properly resourced What can you expect in return? 25 days holiday per year plus English bank holidays Free parking 5% employer contributions to workplace pension scheme Structured ongoing training in key business areas Opportunities to progress in areas of the business which align to your strengths What's next? It's easy Click “APPLY” now We can't wait to hear from you Your data will be handled in line with GDPR. ADZN1_UKTJ