Anker Innovations is a global leader in consumer electronics and smart devices, renowned for cutting-edge innovation, premium quality, and excellent customer service. As we continue to expand our operations in the UK, we’re looking for a driven and experienced Warehouse Supervisor to join our Cardiff team.
This position plays a vital role in supporting daily warehouse operations, managing offline after-sales activities (such as refurbishment), and driving process improvements across the board. The ideal candidate will bring hands-on experience, leadership capabilities, and a proactive mindset to help us scale efficiently and deliver exceptional service.
Key Responsibilities
Warehouse Operations
* Supervise daily warehouse functions to ensure smooth, safe, and efficient operations.
* Oversee inventory control, order picking/packing, and outbound logistics.
* Maintain compliance with company procedures and health & safety standards.
* Coordinate the refurbishment team and ensure refurbished products meet quality and delivery expectations.
* Track daily progress and ensure timely reporting on repair/refurbishment output.
* Assist in the development of a future repair center, focusing on workflow and turnaround efficiency.
Team Management
* Lead and support the warehouse and refurbishment team, ensuring task clarity and productivity.
* Provide on-the-job training, performance feedback, and foster a collaborative work culture.
* Promote accountability and ensure high standards are maintained at all times.
Process & Efficiency Improvement
* Identify and resolve bottlenecks in warehouse and refurbishment processes.
* Suggest and implement improvements to boost efficiency and reduce operational costs.
* Collaborate with other departments to ensure alignment and support broader business goals.
Reporting & KPI Monitoring
* Track key performance metrics (KPIs) and provide regular updates to management.
* Use data to inform decisions and continuously optimize team performance.
Communication & Coordination
* Act as a key point of contact between Cardiff warehouse operations and Anker’s regional and global teams.
* Chinese language skills are a plus to facilitate communication with HQ or suppliers when needed.
What We’re Looking For
* Experience: At least 4 years in a warehouse, logistics, or operations supervisory role, ideally within a fast-paced or electronics-related industry.
* Language: Proficient in English; Chinese language skills are a strong plus.
* Leadership: Experience managing teams, with solid interpersonal and motivational skills.
* Systems & Tools: Familiarity with Warehouse Management Systems (WMS), Microsoft Excel, and data tracking/reporting tools.
* Problem-Solving: Strong analytical thinking with a continuous improvement mindset.
* Education: Background in logistics, supply chain, or operations management is desirable.
* Refurbishment/repair process knowledge: is advantageous.
What We Offer
* Competitive salary and benefits.
* A dynamic and forward-thinking work environment.
* The opportunity to join a globally recognized brand and grow your career.
* A chance to be part of shaping the future of after-sales service and operational excellence.
How to Apply
Ready to bring your warehouse expertise to a global innovator? We’d love to hear from you.
Send your CV and cover letter to: alami.driss@anker.com
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Computers and Electronics Manufacturing
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