JOB SUMMARY - 16 HOURS PER WEEK WORKING DAYS - Wednesdays and Fridays. 08:30 am - 5:00 pm. Tasks to be completed in a timely and efficient manner. Work closely with all staff within the Practice, ensuring communication is clear and provided to the most appropriate staff. Process the prescription request from patients and pharmacies, these are received in paper and electronic methods and ensure the prescription is turned around in the 3 working day expectation. Answer Practice phone calls and email queries relating to prescriptions from patients, pharmacies and other outside care organisations. Responsible for processing, highlighting and forwarding clinical documents to the relevant clinician for their review. Action any additional task sent back from the clinician following the review of the clinical document. Ensure that all non-clinical paperwork received by the Practice is processed and given to the most appropriate member of staff for action. Use clinical systems within the Practice policies (Emis Web and Docman 10X) Supporting GPA in enhanced services and additional clinics run out of Kingsnorth Medical Practice (Ultrasound, ENT, MSK etc.) All staff members are expected to work in accordance with the NHS Code of Confidentiality N.B. The Job Description is not intended to be restrictive and may change as a result of service requirements in consultation with the post-holder. The job description will be formally reviewed in the light of practices as part of the annual Individual Performance Review Process.