Affinity Water has a fantastic opportunity available to join our Sampling Team as a Team Leader in Stevenage.
This role will involve leading a small team of samplers in a UKAS accredited environment and develop your management, customer, and quality control skills further.
The Role:
As a Sampling Team Leader, you will be operating effectively as part of the wider sampling team, proactively liaising with the Sampling Manager and other Team Leaders to maximise operational efficiency and promote good team relationships.
What you’ll be doing:
* Effectively plan and manage collection of samples to monitor water quality in accordance with procedures and to ISO17025 standard.
* Facilitate customer contact in relation to water quality enquiries, maintaining high standards of delivery and service in line with KPIs.
* Manage staff, ensuring that they are trained and working consistently to all necessary technical, quality, and operational procedures.
* Manage the team's response to water quality contraventions.
* Promote continuous improvement of sampling centre delivery.
* Ensure that all health and safety obligations are met to promote an environment of zero harm.
What you’ll need:
* Ability to lead and motivate a team of samplers.
* Ability to work independently and unsupervised.
* Focus on performance management.
* Excellent time management and organisation skills.
* Willingness to show initiative and a positive approach to work.
* Previous experience of stakeholder management.
* Confident and proficient with common IT packages and ability to quickly learn bespoke programs.
* Commitment to continuous improvement and innovation.
* Full clean driving licence.
Advert Closing Date: 23/12/24
Once the advert has closed, the Talent Acquisition Partner managing this campaign will be in touch to confirm the unsuccessful and successful shortlisting.
1st stage Interview: A face-to-face interview with behavioural & technical competency-based questions.
Benefits include:
* Salary: £33,554 - £42,600 (Dependent on skills and experience)
* Hours of work: Operational - 08:00am - 16:00pm (Monday - Thursday) 08:00am - 15:30pm (Friday)
* Office-Based Stand-by: 1 in 6 (Urgent customer & sampler queries)
* Company Car
* Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
* Entry into the company annual bonus scheme.
* Annual leave from 23 - 27 days rising with length of service, and the option to purchase up to 5 extra days.
* A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
* A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
* We offer a range of family benefits including enhanced maternity, adoption, paternity, shared parental leave, fertility support leave and up to 5 full or 10 half days of paid carers leave.
* Menopause policy and reasonable adjustment policy to help everyone perform at their best.
* Access to our Wellbeing Centre with support for looking after your physical and mental health.
* Discounts at a range of retail outlets and on dental and medical insurance through our Tap4Perks scheme.
* Up to 4 Affinity days a year to volunteer in the community.
* Life Assurance.
* Disability confident bullet point added to our adverts; if you need to apply in a different format, please contact us.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.
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