This well-established Butchers which is part of a successful group is seeking the talents of a Head Butcher to oversee the Butchery operation. You will be responsible for managing a team of 10 butchers.
* Head Butcher
* £50,000 per annum
* Hampstead
* Well established group
* Daytime hours
* 50% staff discount
* 48 hours per week
* Shift pattern 7-8am - 4pm and occasional late shift 10am-7pm
Staff Management
* Deliver the required levels of staff presentation, personal grooming and uniform, product knowledge, sales training and customer service as set out in the Company handbooks
* Supervise the workplace including breaks
* Prepare schedules by Monday of each week for the week following to meet target labour % and customer service standards
* Liaise with line manager regarding vacancies, walk in and email applicants
* Conduct interviews, block tests and liaise with line manager to agree new appointments and terms. Ensure that new employee information is collected and contract issued.
* Deliver training as set out in the Company handbooks
* Conduct team appraisals
* Liaise with other managers to ensure that holiday planning for the year is completed so that each employee receives their full entitlement at times that are suitable for the business
* Record holidays, sickness, absenteeism on final schedules
* Record and communicate accidents including RIDDOR (reporting of injuries, diseases and dangerous occurrences regulations)
* Liaise with line manager re. employee discipline and disciplinary action.
Standards Management
* Deliver vibrant, fresh and immaculate displays, shop frontage and signage
* Deliver hygienic, clean and organised front and back of house areas
* Deliver standards including (but not exclusively) procedures in the Operations Manual
* Deliver food hygiene and health & safety day-to-day management and the upkeep of H&S records and files
* Ensure product information, labelling and pricing is updated and complete
* Implement pest control, laundry and refuse collection
Stock
* Ensure efficient ordering and stock rotation to minimise waste
* Monitor and act to minimise theft by employees and customers
* Ensure accurate checking and processing of delivery notes, invoices and credit notes
* Deliver stock valuation monthly within 5 days of count
* Minimise packaging and sundry costs without reducing the quality of the offering
* Update general manager on stock shortages (existing or foreseen)
Other
* Perform daily functions including; liaison with customers (including trade accounts) regarding enquiries, deliveries, collections and complaints, process orders that come in by phone, online enquiry, in-shop and email, taking responsibility for the checking of emails regularly each day.
* Accurately record waste
* Deliver efficient and organised office and email management
You must have management and butchery experience to be considered for this poistion.
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