* Conduct client Service Reviews and Quality Assurance calls with existing clients and follow up on outcomes.
* Create, update and audit client care plans and needs assessments using our digital care planning system.
* Maintain accurate client and Care Professional records on Home Instead software.
* Conduct client and Care Professional introductions.
* Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
* Support and mentor Care Professionals with support visits and supervisions to ensure exceptional care delivery.
* Participate in on-call rotation.
Competitive salary
* Career progression opportunities
* Employee Assistance Programme