* Understand and build effective and efficient schedules around our clients and Care Professionals.
* Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
* Be responsive to changes in the schedule and liaise with relevant team members.
* Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
* Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
* Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
* Work with the recruitment team to ensure sufficient current and future staffing levels are met.
* Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
* Add and maintain all client and Care Professional information onto to the electronic scheduling system.
* Carry out any other duties deemed necessary for the successful operation of the business.
Ability to provide Care.