Job Overview
Join our £49 million Emergency Assessment Centre at Wexham Park Hospital!
Receptionist/Admin Support - ED
Bringing together a brand new state of the art Emergency Department, a large Ambulatory Emergency Care Unit with an impressive 30 treatment spaces, an exciting multi-speciality Acute Assessment Unit and Acute Medical and Surgical Short Stay Units.
The position will require you to work shifts on a rolling rota basis – we operate a 7 day a week service; 24 hours/day (this includes nights).
If you are looking for a change and are able to work a range of shift patterns, then this may be the job for you.
Main duties of the job
1. To record patient attendances, transfers, and discharges electronically; ensuring all data collection is accurate and collected in a confidential and professional manner.
2. To provide a highly professional front of house service (this includes Reception, Ambulance Admissions and Patient Flow); it is the responsibility of the reception team to ensure that everyone presenting themselves to the Emergency Department is treated with dignity and respect.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
* Educated to GCSE level or equivalent in Maths & English
* Experience with Microsoft Office - Word, Excel and PowerPoint
Desirable criteria
* Knowledge of EPIC/EPR
Experience
Essential criteria
* Working with members of the public in a busy environment
* Customer service experience
Desirable criteria
* Emergency Department experience
Skills /Abilities
Essential criteria
* Communicate effectively
* Flexible approach to work
* Good IT skills
* Excellent timekeeping
* Ability to work under pressure
Desirable criteria
* Previous knowledge of the NHS
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