Food & Beverage Waitperson
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and Services across the resort. To answer guests' requests and resolve guests' problems.
* To project a pleasant, positive and professional image at all times.
* To adhere to all company policies and procedures
* To manage cultural needs and expectations of all guests.
* To ensure a timely delivery of all guests orders.
* To ensure a thorough knowledge of all products both food and beverage within your department.
* Upselling and the identification of additional revenue opportunities.
* Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
* Any other reasonable task requested by your manager
Qualification Standards
* Eligibility to live and work in the UK
* Ability to communicate freely in the local language
* Open and friendly with a desire to deliver exceptional guest experiences
* Good attention to detail and accuracy
* A team player, contributing positively to team performance
* Excellent time management skills with the ability to prioritise workload
* Ability to assess and meet the needs of the guest
* Previous, similar experience in 4 5 Star environment preferred
Benefits include
* Subsidised staff accommodation (if required).
* Acess to a meal on duty in the staff canteen.
* Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
* Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
* Resort Facilities use of the Spa, Gym and Golf facilities.(subject to some restrictions).
* Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
* Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
* Employee Assistance Programme offering a range of Employee Assistance Help Lines.
* Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
* Share of gratuities and service charge within Food and Beverage
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