Commercial Account Handler
We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years, and we now have over 200 people within the team across the UK. In this role, you will be responsible for building rapport with new and existing clients, who could range from sole traders to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
About you:
* You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process.
* You must have the ability to build and maintain strong relationships with internal stakeholders, clients, and external contacts to ensure we meet expectations and compliance standards.
* You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.
* You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and further your professional qualifications.
* You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution, and to facilitate informed analysis.
Rewards:
* 22 days holiday, increasing to 27 days through service (plus bank holidays).
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by us.
* Excellent training and development schemes with accelerated career progression.
* Company funded CII professional qualification.
* Enhanced maternity & paternity policies.
* Cycle to work loan scheme available to all employees.
* Discount on gym membership across the UK – national and local gyms included.
* Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
* Access to hundreds of high street retailer discounts through our reward and recognition platform.
* Employee Assistance Programme (EAP) to support employees outside of work.
* The above details just a handful of the benefits available to our employees, more information will be made available through the recruitment process.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
* Our successes have all come from someone brave enough to try something new.
* We support each other in the small everyday moments and the bigger challenges.
* We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
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