WE ARE HIRING A STOCKROOM CONTROLLER TO JOIN OUR AMAZING STORE IN BICESTER Your Mission & Responsibilities Ahead Of You You will be a brand ambassador for GANNI. You will work from the heart of the business, control and navigate through the stockroom operations within this high performance store. The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose. At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic and reliable in everything you do. You will lead the stockroom operations and support the team to always deliver service that is seamless, efficient and dedicated to your colleagues and customers needs. Please note that this position is not related to sales or shopfloor operations. We run a business that is based on an omnichannel mentality where rejecting a sale is not an option. With a 360 customer centric approach to retail anno 2024, we do whatever it takes, to deliver to our customers. You have a problem solving mindset with an ability to keep focussed and efficient. Stockroom controller serves as an integral member of the stores performance, and reports directly to the Store Manager. By contributing to the successful implementation of stocroom strategies and operational excellence that ensures brand equity, customer satisfaction and financial growth. You will be a valued support to the Sales team to achieve ambitious revenue and KPI targets. Responsibilities ahead of you: Understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stockroom to support product flow and the smooth operations of the store. Ensure the stockroom is presentable, organized and easy to navigate at all time Strive to reach store and OMNI KPI targets and support maintaining a KPI-driven environment. Responsibility for weekly stocktake and shrinkage results Responsibility for all operational activities, including handling deliveries, till procedure, returns processing, claims processing, tailor services etc. Ensures all merchandise that is available for sale is represented on the sales floor in its proper location (working with VM); ensures products are properly tagged and priced. Communicates needs, adjustments, and problems to the Store Manager promptly and efficiently. Lead by example, managing conflict and identifying opportunities to support the team in delivering a transformational customer experience. PROFESSIONAL QUALIFICATIONS: 2 to 4 years of customer-driven retail environment with stock-related experience, preferably within fashion or store operations Experience with procedure tracking and development, with a track record of best practice performance Excellent communication skills Ability to work in a fast-paced environment Is fluent in English Experience working with RFID stock control, PowerBI and Navision is an advantage PERSONAL QUALIFICATIONS: Highly organized, structured and service-minded Procedure driven, results motivated and goal-oriented Team player yet work well independently Loyal and engaged in your workplace Passionate about the GANNI brand A consistently positive and open-minded attitude towards life and the people in it. THE GANNI WAY We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance), Authenticity (you march at your own beat), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences). The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team WHAT ELSE? We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your age, and marital status in your CV. BE BOLD AND JOIN OUR GANNI COMMUNITY We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “ Apply for position ” button.