This Troubleperson will report to the field staff supervisor and will work within network operations based in our Croydon office. You will be a permanent employee in our UK Power Networks team. If you are successful, you will need to undertake a medical and DBS reference check Benefits: Annual Leave Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On – scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: The position, working as part of the Croydon Area team will manage the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks. After a period of training, you will manage the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV. Principal Accountabilities: Location of faults on the Distribution network The restoration of HV & LV supplies Test and switch on the HV & LV network – and understanding the results of the tests and acting appropriately Any other relevant jointing duties Supervise excavating teams Understand operational and 1:500 diagrams LV and HV jointing Use IT equipment including TDR, LV Faults sniffer and FFE equipment Immediate supervision of a working party Qualifications: City and Guilds 2339, formally 232 IOSH Managing Safety or willingness to undertake a course of study to achieve this Streetworks qualification Units 1, 2, 3 and supervisor Flexibility and ability to work alone and in a team environment Ability to problem solve in a practical way Able to work under pressure Must have a clean driving licence Personal Characteristics: Strong safety focus required Must be customer focused Must be willing to undertake standby duties Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e., public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.