Job Description Job Title: Reservations Agent Location: St Andrews, Fife Contract: Permanent, Full-time As Reservations Agent you will help contribute towards promoting and selling of Fairmont St. Andrews bedrooms and facilities. A little bit about what you will be doing: Take telephone enquiries for leisure room bookings (8 rooms and under) using appropriate level of efficiency and sales techniques Respond to enquiries via the website, email and letter, in a timely manner with the appropriate level of efficiency and sales techniques Have a good knowledge of the Resorts facilities – Spa, Golf and Food and Beverage outlets, in order that these facilities can be sold to the guest Assisting with the procedure for group bookings – inputting of rooming list, and group amendments Have sufficient knowledge of the packages that are available including Valentines, Easter, Christmas, New Year in order that these can be sold