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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
The role of Compliance Advisory Manager supports the development and ongoing maintenance of a comprehensive and sustainable compliance program for all Lines Of Business (LOB) and functions current and future businesses and initiatives in the UK for both the card issuing business, AESEL and the acquiring business, AEPSL.
Reporting into a Senior Manager, in the UK Market Compliance Office.
Duties will include:
1. Support development and ongoing maintenance of the Compliance Program of all LOBs in the UK.This will include:completing Compliance Risk Assessments;drafting the Annual Compliance Plan;completing the Business Unit Compliance Assessment;advising on Issue Management, Regulatory Change Management and New Product Approvals across stakeholder levels including committees, forums and Boards
2. Provide expert compliance advice and guidance to the all LOBS in the design and implementation of products, customer interactions/marketing, processes, and controls so as to comply with all applicable laws and regulations;Support the practical implementation of new regulatory directives impacting all LOBs in the UK and remediation activities as required;
3. Develop and/or assist in the development and maintenance of compliance-related policies:
4. Coordinates and as necessary develop and conduct customized training and communication plans to meet compliance needs;
5. Provide insight and reporting to the UK Market Compliance Officer, holder of SMF16 and 17, on resolution of compliance-related incidents and gaps, regulatory changes and ensure timely remediation of significant projects;
6. Participate with regulatory interactions, to include reporting, consultations or investigations, in partnership with the Regulatory Liaison Team within the UK MCO;
7. Keep up to date a working knowledge of applicable laws, regulations and company policies to identify the Companys legal obligations.
Minimum Qualifications
8. Five plus years as a Compliance Manager in an advisory capacity with working knowledge of the UK Retail Banking/Payments industry
9. Proven ability to understand legal and regulatory concepts and convert them into relevant, practical business requirements and compliance solutions
10. Knowledge and experience of advising business on key areas of UK Regulation: Consumer Protection, Payment Services Regulation, Data Protection & Privacy
11. Self-motivated, energetic team player with proven ability to work effectively in a matrix organization and across international markets with all levels of management
12. Strong influencing, communication, and relationship skills
13. Excellent written and oral communication skills
Preferred Qualifications
14. Bachelors degree and or compliance / legal qualification
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
15. Competitive base salaries
16. Bonus incentives
17. Support for financial-well-being and retirement
18. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
19. Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20. Generous paid parental leave policies (depending on your location)
21. Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
22. Free and confidential counseling support through our Healthy Minds program
23. Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.