Main Responsibilities
· Provide onsite maintenance, communal parts including amenities and external areas
· Deliver first class customer service
· Reactive and proactive maintenance tasks as directed by the Facilities Manager
· Minor joinery, plumbing and maintenance works, painting and touch ups.
· Planned maintenance tasks including testing of systems and recording all tests
· Waste management services including bin rotation, weekly pull outs and return
· Maintain cleaning standards on site-jet washing, cleaning and litter picking
· Ensure health and safety on site including removing trip hazards and reporting all faults
· Furniture rotation, assembly and tracking
· Grounds maintenance including taking care of planters.
· Preparing apartments during the resident move in/out process
· Preparation and clean-up of amenities for resident events
· Reporting and recording all maintenance tasks using systems provided
· Submitting material and supply requests to FM
· Replenishing supplies and maintaining accurate records of equipment on site
· Consistently deliver the Moda service standard to residents and all visitors to the building
· Respond to resident queries within given standard operation procedures s as allocated
· Provide informed and accurate information to residents where required
· Working with contractors and third-party service providers including maintenance support
· Identifying and reporting H&S matters to FM/GM
· Observing H&S policies, process’ and procedures at all times
· Reporting any maintenance issues identified in the building/apartments/common parts
· Keep residents updated on all maintenance items reported
· Undertake and record all building common part safety checks/testing incl emergency lighting, fire alarm and AOVs
Experience
· Previous experience in residential property (hospitality or private rental sector preferred)
· Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
· Must be pro-active and able to use initiative to enhance the reputation of the building
· Professional presentation, confident and outgoing in nature
· Well organised, ability to problem solve and works under pressure with great decision-making skills
· Able to demonstrate an organised and professional approach and ability to priorities
· A multi skilled tradesperson with experience in painting & decorating, minor joinery, plumbing and general maintenance
· Proactive delivery of property maintenance including grounds and communal areas
Knowledge, Attitude & Skills
· Excellent communication skills
· A strong team player who is happy to assist others to achieve a team goal
· Ability to work under pressure in a high turnover environment with accuracy and consistency
· A can-do attitude and willing to go the extra mile
· Able to work on own Initiative and take responsibility for providing solutions.
· Excellent customer relations skills, a sense of humor and plenty of energy and enthusiasm
· Proactive and dynamic, taking ownership of all of core duties
· Experienced in working to targets
· Able to deliver multiple tasks and priorities workloads
· With training, able to use property management software packages.
· Professional presentation, confident and outgoing nature
· Well organised and able to problem solve and works under pressure
· Act with integrity and professionalism
If you are a detail-oriented individual with a strong mechanical aptitude, we encourage you to apply for this position. Join our team as a Maintenance Technician and contribute to the smooth operation of our facilities.
Job Type: Full-time
Pay: £23,000.00-£24,000.00 per year
Additional pay:
* Yearly bonus
Benefits:
* Company pension
* Cycle to work scheme
* On-site gym
Schedule:
* 8 hour shift
* Monday to Friday
* Weekend availability
Experience:
* Maintenance: 1 year (preferred)
* Hospitality: 1 year (preferred)
Work Location: In person
Reference ID: HOVMaintec
Expected start date: 01/12/2024
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