Description Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability. As a Senior Lead SRE at JPMorgan Chase within the Engineer’s Platform & Integrated Experience (EPiX) Line of Business, you will be instrumental in executing on our strategy to accelerate the firm’s software delivery to our customers via a self-service engineer experience platform. We are looking for a candidate that brings a curious mindset, thrives in collaborative teams, and is passionate about new technology. Professional skills are key but culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. Job responsibilities Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise Documents and shares knowledge within your organization via internal forums and communities of practice Required qualifications, capabilities, and skills Formal training or certification on Site Reliability Engineering concepts and advanced applied experience Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform Fluency in at least one programming language such as (e.g., Python, Java scripts) Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.) Experience with troubleshooting common networking technologies and issues. Ability to expand and collaborate across different levels and stakeholder groups Willing to work on weekends with other teammates as per shift rotation.