Position: Senior IT Support Technician
Location: Inverness, Scotland
Salary: £35,000 - £45,000
The role
We are currently looking for an experienced IT Support Technician to join a dynamic software and support team based in Inverness.
While the role is primarily office-based, occasional travel to client sites will be required, so having your own transport is essential. The ideal candidate will bring innovative ideas and a commitment to high-quality service.
Benefits
* Work with a supportive, customer-focused team.
* Enjoy a competitive salary and benefits package.
* Grow your career with a company that invests in your professional development.
* Salary: £35,000 - £45,000 (dependent on experience)
* Private Medical Insurance.
* Company Pension Scheme.
Key Responsibilities
* Provide IT support across various client needs, from troubleshooting to project management.
* This role also involves participating in a mandatory out-of-hours rota (one week/weekend every two months, 7 am – 8 pm).
* Configure and maintain Windows Server environments (2016/2019/2022).
* Build, deploy, and maintain hardware, including configuring RAID, iDRAC, and OS deployment.
* Manage advanced networking setups, including VLANs, VPNs (IPsec and SSL), and wireless access points.
* Administer and manage Microsoft Azure and Office 365 (SharePoint, OneDrive, licensing, migrations).
* Leverage PowerShell scripting to automate tasks.
* Utilize Hyper-V for virtualization and replication.
Requirements
* A minimum of 5 years of IT support experience.
* Outstanding customer-facing skills and a professional, calm demeanor.
* Strong knowledge of Microsoft Azure and Office 365 administration.
* Expertise in networking, including routers, switches, and VPNs.
* Experience with server installations, migrations, and maintenance.
Apply directly or email conor@digitalwaffle.co