Ford Fuels is a family run fuel and lubricant distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full-time Credit Controller to join our Farrington Gurney depot. The role will involve chasing overdue invoices by telephone, email and letter and ensuring that all debts are paid in a timely manner. As a Credit Controller you will provide a high level of customer service at all times, be resilient, a problem solver and be highly organised. About the role: 40 hours per week, Monday to Friday Fully office based Proactively managing held order lists Chasing overdue invoices by telephone, email and letter within agreed timescales Ensure that debts are paid in a timely manner Dealing with internal queries regarding payments Maintain accurate records of all chasing activity Handle disputed bills and negotiate to bring payment within agreed terms Provide accurate advice on billing queries Respond promptly and completely to both clients and internal enquiries Banking Allocating cash receipts to customer accounts Credit checks Provide high levels of customer service To assist with other duties as and when required About you: Experience in a similar role (desirable) Credit controller qualifications (desirable) Great communication skills Confidence to be assertive when necessary with individuals and companies who owe money Customer service experience IT literate - experienced in Micrsoft Office packages Good numeracy skills Ability to work as part of a team Good time management What we can offer you: 22 days holiday (plus bank holidays) Discretionary annual bonus Full training Company pension Cycle 2 Work scheme Employee assistance programme Eye-care scheme Retail discount Free onsite parking If you feel this role is for you please apply today with your CV and a covering letter outlining your suitability for the role. ADZN1_UKTJ