The PCN Transformation Officer (Digital Technology and Human Resource) will help to develop, guide and oversee the strategic aims and objectives of the Network, ensuring that Practices and stakeholders have the relevant information and options to make informed decisions. The post holder is able to implement agreed plans and projects into business operations, with the ability to plan, monitor and evaluate practical improvements that will make a positive difference to patients and Practices within the PCN. Digital Technology: The PCN Transformation Officer (Digital Technology and Human Resource) will help to develop, guide and oversee the development of technological developments within a Primary Care setting for example the NHS App, SystmOne, Anima, Accurx as well as other digital technologies. To improve adoption of new technology to enhance patient access and experience and increase PCN productivity To review and improve the PCNs digital maturity and identify opportunities for digital optimisation and understand the impact within the PCN They will act as a champion providing training on the use of digital technologies to staff members across the PCN Promotion to patients in the use of digital technologies in healthcare. Human Resource: To provide an operational HR service to the PCN covering a wide range of HR matters supporting the PCN Management and Leadership team. This includes supporting employee relations, training and development, workforce planning, recruitment and retention, Pay and reward, and occupational health. Advertising job vacancies Managing holiday allowances, Conducting initial return to work and welfare meetings. To allocate resources effectively within the PCN and contribute to the efficient resource management of the PCN Assist managers in the application of HR policies and Practices, provide advice and guidance on HR issues Contribute to Group policy ensuring legal compliance and up to date information and advice on employment matters. To manage the overall recruitment process for staff and ensure contracts and offer letters are issued appropriately and that all documentation is collated and filed in employee electronic records. Create and review Job Descriptions as appropriate in collaboration with line managers To promote, update and ensure circulation of employee statement of terms and conditions and employee handbook. Conduct Exit Interviews and report on findings suggesting improvements and changes where appropriate Conduct return to work conversations