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Job Title: Beauty Studio Manager
Location: Hayes Lombardy
Hours: 39 hours per week
Salary: £35,000 per annum
Beauty Studio at Superdrug
We currently have 9 fully functioning Hair & Beauty Salons with plans to expand. We offer treatments from Hair & Barbering, brows to nails, lashes, and have partnered with professional brands such as Orly, Studex, Lash Perfect, Eyelash Emporium & Schwarzkopf.
What’s in it for you?
Our success relies on our people – they make the difference. We value personality, have fun, and work hard to deliver that Superdrug feeling! In return, we offer:
* 28 days holiday
* Bonus of up to 25% of your salary
* Amazing discounts – Up to 30% at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and various competitions with prizes such as photoshoot attendance, ORLY hampers, Love2Shop vouchers, and team nights out
* In-house professional brand training
* Attendance to our annual Beauty Studio conference
* Enhanced maternity/paternity/shared parental/adoption leave, sick pay, pregnancy loss support
We offer in-house professional brand training.
The Role
Alongside working as a Senior Stylist, the role involves leading the team and managing operations.
The full range of services includes brow and lash treatments, manicures, pedicures, lash extensions, spray tanning, and full hair salon and barbering services. As the Studio Manager, you will:
* Manage the studio team to deliver excellent customer service
* Handle team management, including performance, rotas, and training
* Ensure customers are welcomed and leave satisfied, professionally handling queries and complaints
* Take ownership of salon stock management and ordering
* Lead by example to ensure high standards in consultations and advice, especially during colour services
About You
* NVQ level 3 minimum, ideally NVQ level 4 in hairdressing
* Outstanding communication skills and management experience
* Established background in hairdressing or barbering
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