The Trendsetting Group Ltd, established in 1978, is a wholesaler in Sports Awards.
We have just recently moved to a larger premises based in Byker and are looking to recruit a Credit Controller to join our Finance Team.
The ideal candidate will be responsible for managing the company's credit control processes, ensuring timely payments and maintaining positive relationships with customers.
Key Responsibilities
Overall responsibility of the company's UK and International debtor ledger for credit and cash sale customers
Ensuring that customers account's are paid within terms
Chasing debt via telephone / written communication
Negotiate repayment plans where necessary
Processing month end statements
Placing overdue accounts on hold
Run credit checks and liaise with the Finance Account Manager re credit terms
Recommend accounts for escalation to legal action
prepare and maintain reports on account status and credit limits
Process payments for credit and cash sale customers and allocate them to customers accounts accurately, highlighting discrepancies with customers immediately.
Handle customer queries or discrepancies on their account, ensuring queries are settled satisfactorily and efficiently
Daily review of customer orders of accounts on hold due to being overdue or exceeding their credit limit
Processing cash sale orders upon receipt of payment
provide feedback to the Finance Accounts Manager through regular meeting's
Key Skills & Qualifications
Proven experience in a credit control role
Excellent communication skills, both written and verbal
Strong negotiation and problem-solving abilities
Ability to work independently and as part of a team
Strong excel and word skills