Salary: £45,000 DOE
Work Life Balance: Hybrid, 2 days per week at our Northampton or London office
Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.
Interview Process:
1. Initial stage - 30 minute introductory call with a member of the recruitment team
2. 1st stage - Competency based interview and an assessment
3. 2nd stage - Meet the wider team, final questions
Are you an innovative leader with a passion for adventures? Look no further! Staysure is your passport to an extraordinary career journey.
Role Overview:
The Innovation Lead will support a tribe of operational colleagues in running proof of concepts (PoCs) to test and learn various initiatives to show which provide the biggest cost or margin benefits to the business. This role is pivotal in identifying opportunities, trialling new technologies, and embedding successful initiatives into the wider operational teams. The Innovation Lead will work closely with change and transformation leads to ensure seamless integration and demonstrate return on investment.
Essentials:
* Proven experience in leading innovation initiatives and managing PoCs.
* Strong understanding of change management methodologies, particularly in a call centre environment.
* Excellent leadership and team management skills.
* Ability to identify and evaluate new technologies and processes.
* Strong analytical skills with the ability to demonstrate ROI.
* Excellent communication and stakeholder management skills.
* Ability to document processes clearly and concisely.
Bonus skills you may pack in your suitcase:
* Insurance industry or similar sector experience
We’re assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Our compass points to inclusion.
Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.
#J-18808-Ljbffr