Service Line Specialist - Software & Platform Engineering
About Cognizant
Cognizant is one of the world’s leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in leveraging technologies essential to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant’s unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the unique needs of the organizations we serve.
Overview
In this role, the SLS (Service Line Specialist) will focus on Software & Platform Engineering (SPE) which covers the key areas such as Digital Experience, Software Product Engineering, Enterprise Application Modernization and Application Development & Maintenance Services along with Quality Assurance Services. They will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities within SPE. The position also requires working with and leveraging a top-notch client leadership team. The individual will also be developing strategies and tactics for further penetrating the account in addition to cross selling Cognizant’s emerging services. The SLS will collaborate with the Client Partners in achieving “trusted advisor” status and have a mix of strategic and tactical management experience.
Key Responsibilities:
* Lead and champion Cognizant’s offerings in the market.
* Provide subject matter expertise and own lead generation, pipeline management, proposal development and overall solution.
* Collaborate and engage with multiple practices and offerings in Software & Platform Engineering (SPE), Legacy Modernization, Data and Cloud for developing solutions.
* Work closely with Client Partners and overall team to develop and execute client strategy and transformation roadmap.
* Execute and manage the account plan within function/specialism in collaboration with the Markets team.
* Client Relationship Management: engage with CXO, VP and Director level client conversations. Identify opportunities & proactive deal shaping.
* Respond to and deliver on client requests; responds to RFP’s/RFIs.
* Lead pursuits as a pursuit owner to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team.
* Create and present account Pipeline; QBR presentations and executive status reports.
* Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets (revenue as well as total contract value).
* Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership, particularly with highly diverse teams.
* Ability to work collaboratively in a virtual and highly matrixed environment.
Required Experience:
* Consistent record of growing a business successfully over the years through strong client relationships.
* Strong digital engineering / Application development, management & modernization sales background.
* Able to engage COO-level and COO-1 level executives in large deal, solution, transition, and transformation shaping discussions.
* Effectively communicates with stakeholders at all levels including COO, LoB Owners, and his/her direct reports.
* Excellent communication and facilitation skills.
* Demonstrated strong leadership skills, particularly with highly diverse teams.
* Good years of experience in a senior-level application services seller with good knowledge and prior experience with a demonstrable history in selling digital solutions.
* Software Product Engineering approaches, agile methodology and building green fields application using cloud native solutions.
* Large-scale Enterprise Application modernization and migration using Micro-services architecture and cloud native solutions with DevOps.
* Candidate should have a strong domain experience in one of the four areas of Digital Experience, Digital Engineering or Enterprise application modernization, Application Maintenance / Support and Quality Assurance with a good understanding of at least one of the other three areas.
* Understanding drivers and enablers of digital transformation within companies e.g.: Data, Applications & Cloud.
* Recent experience managing global service delivery model(s).
* Excellent problem solving, business communication (written & oral), and client management skills are essential.
* Ability to build client relationships; strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities.
Preferred Experience:
* MS or MBA degree preferred.
* Strong background in Digital Engineering, application development.
* Certifications in Cloud (AWS or Azure) preferred.
* Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment.
* Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications.
* Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences.
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