Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
THE GIG
Providing first class Facilities support to 100+ retail sites across 7 countries in Mainland Europe and UK delivering proactive and reactive support within Dr Martens.
This is a 1 year FTC.
This role is fast paced, and you’ll need to have great attention to detail and be happy to stick with a task until the end as well as being adaptable when work tasks & priorities change. At Dr Martens we champion individuality and want people to play to their strengths. We’ve listed below some key accountabilities for the role.
1. You will take responsibility for co-ordinating all sites facilities management needs in Europe / UK. You will provide the highest level of support to the sites enabling them to maintain continuous, quality service for the staff and guests alike.
2. Oversee all soft and hard facility’s needs, ensuring they are catered for swiftly, with minimal impact and are cost efficient.
3. The areas covered across the retail network will include Maintenance, Waste management, cleaning, PPM EU / UK and ensuring safety compliance.
4. Be in regular contact with contractors and landlords to discuss, query and chase reactive call outs. Seeing them through to completion and authorising charges.
5. Liaise with suppliers/contractors to ensure that both comply with contracted responsibilities i.e., KRA’s and SLA’s.
6. Manage all approvals, invoices, PO’s, supplier set up and providing clear expectations for EU + UK.
7. Focus on keeping facilities management costs to a minimum and challenge where possible.
8. Oversee out of hours call outs and be a point of escalation for business-critical call outs.
9. Comply with H&S regulations and ensure our sites are safe environments.
10. Complete monthly reports showing activity, costs, and concerns.
11. Manage budgets tightly across the estate.
THE STUFF THAT SETS YOU APART
1. Be a good communicator, resilient, adaptable to regular and ongoing change to work tasks & priorities.
2. Similar experience within a similar role for a retailer, multi-country approach.
3. Confident team player with an engaging approach.
4. Strong organisation, prioritisation, and problem-solving skills.
5. Proficient in Microsoft Office and have good IT skills generally.
6. Familiar with major facilities platforms.
7. You’ll work within and contribute to a highly engaged team – ensuring a collaborative culture and providing guidance & support to other team members.
8. You will bring the outside-in; you’ll share best practice across the team / business and encourage ideas sharing as well as collaborative problem solving.
9. You’ll lead the way and role model on all things DE&I & wellbeing.
WHAT’S IN IT FOR YOU?
1. Hybrid working
2. Welcome to the family free pair of Docs
3. 65% off all Docs
4. Award-winning ‘Buy As You Earn’ Dr. Martens share plan
5. Private healthcare
6. A dedicated culture team
7. 2 paid volunteer days per year
Are you ready to fill your boots? Apply now.
#LI-FQ1 YOUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. #J-18808-Ljbffr