Job reference
BH000727
Date posted
29/01/2025
Application closing date
12/02/2025
Salary
Grade 3 - £ 27,040 - £29,280
Package
36 hours FTC till 31.03.2026 24 hours perm. 30 hours perm.
Contractual hours
36
Basis
Full time
Job category/type
Customer Service
Job description
Why is the role important?
The Administrative Assistant is a key role within the Business Services Team, providing effective and efficient administrative support and being a first point of contact for customers and the Repairs and Maintenance service.
What’s involved?
1. Act as initial point of contact for enquiries and provide a proactive customer response.
2. Provide administrative support including collating and distributing documents and producing correspondence.
3. Support project activity including booking meetings, managing appointments and coordinating diaries.
4. Process orders and invoices using finance systems including responsibility for petty cash and expenses.
5. Maintain systems and processes to ensure effective management and compliance, extracting and analysing data as required.
6. Assist in providing regular performance information.
7. Ensure Equality, Diversity & Inclusion is at the forefront of all decisions, inclusive language is used consistently and we celebrate differences.
8. Ensure all Health & Safety issues identified are reported and appropriate learning where required is shared.
Applying Instructions
Are you ready to play your part? View the Role Profile Here.
On the Application Form, please provide examples that meet the essential and desirable criteria outlined in the Role Profile and Person Specification, which will be assessed during the application (A) stage. Your selection for an interview will be based on this information.
*All offers of employment will be made at the starting point of the relevant pay grade. Annual pay incremental rises will apply until the maximum increment point of the grade.*
You can find more information about our employee benefits on our website > https://www.boltonathome.org.uk/employee-benefits
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