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The spotlight on LA housing has never been sharper. We know it's a tough environment, but it is also hugely fulfilling, because you get to make a positive impact across thousands of lives. In this case, your influence will be felt right across a dynamic, diverse, and vibrant city. This is a big role, managing a portfolio of 38,000 homes, where the value and potential of high-quality housing is understood and anchored within an ambitious strategic framework.
Role Overview
We seek a senior professional who brings extensive experience in housing or property management, including repairs, gained in either a Local Authority (LA) or Registered Provider (RP) setting. A track record of delivery that includes turning around service quality and ensuring that residents, staff, and other stakeholders are engaged in this journey is essential.
Key Responsibilities
1. Manage a portfolio of 38,000 homes.
2. Enhance service quality in housing management.
3. Engage residents, staff, and stakeholders in the housing journey.
4. Ensure compliance with safety and engagement regulations.
Qualifications
The ideal candidate will have a rounded view of what housing can and should deliver, providing people with warm, safe, and high-quality homes; supporting communities and neighborhoods to thrive; and ensuring equity in access to opportunity and aspiration.
Diversity and Inclusion
We are investing in our workforce and promoting opportunities to our under-represented groups. We value equality, diversity, and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled, and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
Under the Disability Confident Scheme, disabled applicants who meet the essential criteria of this job are guaranteed an interview.
It is a great time to join us and we welcome your application.
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