Children's Hospice South West is a registered charity dedicated to the provision of hospice care for life-limited children and their families in the South West. Job Title: Care Administration Assistant Location: Little Harbour - St Austell Hours: 29.5 hours per week (3 x 9-5 1 x 9-4:30) Salary: £22,470 - £24,900 FTE per annum, (17,916 - £19,853 for 29.5 hours per week) This is an exciting opportunity for a flexible and enthusiastic Administrator to play a key role in supporting our skilled and supportive multi- disciplinary team at the unique setting of Little Harbour. This role supports the Senior Care Administrator in the delivery of comprehensive and effective clerical and administrative support to all care services including Practice Education at the hospice. Main responsibilities of the post include dealing with incoming calls from families and professionals and assisting with the administration of the referral process for children. Duties will also include maintenance of the care database, producing reports and maintaining the records of the children that use our service. Applicants must be able to work on their own initiative, able to prioritise workloads, have an eye for detail, have strong all-round communication skills, and experience of working in a busy office. Strong IT skills including working knowledge of MS Excel, Word, PowerPoint and Outlook as well as experience using databases is essential. We value our staff and offer an excellent working environment with an enthusiastic and committed team. Benefits of working at CHSW include: • contributory pension scheme • generous holiday entitlement which increases with service • enhanced sick pay scheme • family friendly policies • occupational health, wellbeing and counselling services • group life insurance scheme • a chance to make a real difference • green agenda • excellent working environment. Closing Date: 17th March 2025 Anticipated Interviews: 25th March 2025 CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number 1003314