Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference?
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
Supervise and Inspire Young Volunteers
As a Youth Volunteer Supervisor, you'll play a crucial role in mentoring and guiding young volunteers (under 18). Your responsibilities will include:
* Providing Training: Ensure young volunteers understand their tasks and perform them safely.
* Offering Support: Be a point of contact for any questions or concerns, fostering a supportive environment.
* Ensuring Safety: Adhere to Oxfam’s safeguarding policies to protect the well-being of all volunteers.
* Encouraging Development: Help young volunteers gain confidence and skills, making their experience rewarding and educational.
Here's why Oxfam is the perfect opportunity for you:
* Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
* Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as supervising young people, customer service, and teamwork.
* Find Your Community: Meet like-minded people who share your passion for a fairer world.
* Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next?
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role
Youth Volunteer Supervisor
Volunteer manager
Shop Manager
Where you will be based
Shop
Why we want you
Keeping our volunteers safe, and ensuring they are supported during their time with us, is core to all our volunteering opportunities. In order to do this, we’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by offering supervision and support to our young volunteers. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
* Undertaking shop related tasks agreed with the Manager, for example:
* Supervising the young people who volunteer in our shops.
* Supporting the Shop Management Team in ensuring a supportive volunteering opportunity for volunteers under the age of 18.
* Selecting, sorting, and pricing donated stock.
* Chatting to customers, giving great service on the till.
* Researching valuable and vintage stock.
* Visual merchandising: creating eye-catching window and in-store displays.
* Photographing and listing items for the online shop.
* This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
* We ask that you are reliable and on time for your volunteering.
* Full training and support is given for this role - no prior experience is required.
* Happy to be part of a team and collaborate effectively with others.
* Confident in communicating with others.
What's in it for you
* Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
* Access to training and development.
* Grow your confidence and meet new people.
* Flexible volunteering schedules that fit your lifestyle.
* Free confidential support by the Retail Trust.
* Possible references for future employers.
Disclaimer
Additional information:- You will need to undertake a DBS/PVG check prior to commencing in this role. This will be undertaken by Oxfam and must be discussed with the Manager.- We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments.- We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
16 Market Hill, Diss, Norfolk, IP22 4JZ, United Kingdom
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