Job summary Please note this role is for 29 hours per week. We are looking for a motivated and committed individual to join our team in the scenic Colne Valley as a Medical Secretary. We are located in the heart of the Pennines near the busy town of Huddersfield. It is easily accessible to both Leeds and Manchester. CVGP is one of the largest practices in Greater Huddersfield CCG, run over 2 sites and providing care to a mix of traditional small West Yorkshire town and rural populations. Main duties of the job To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). About us You will be joining a friendly and experienced team of 3 GP partners, 5 Salaried GPs, 6 Nursing/HCA staff, an Advanced Clinical Practitioner, a Pharmacist and 17 administration staff. We are a training practice hosting a GP Registrar, FY2 Doctors and Medical Students and have an on-site pharmacy at one of our sites. We value our strong working relationships with the wider Community Healthcare Team. CVGP is a member of The Valleys Primary Care Network. This means we have a number of additional roles at the practice via the PCN which include MSK Practitioners, Pharmacy Technicians, Social Prescriber Link Workers and Care Coordinators to name but a few. We have a record of high QoF achievement, a recent 'good' CQC rating (in all areas) and are paperlight with SystmOne. Our shared aim is to provide comprehensive holistic patient care for our 10000 patients. Date posted 10 March 2025 Pay scheme Other Salary £23,874.97 a year This salary is based on WTE. Contract Permanent Working pattern Part-time Reference number A3212-25-0000 Job locations West Wing, Ground Floor Globe Mills, Bridge Street Slaithwaite Huddersfield HD7 5JN Marsden Health Centre Victoria Street Marsden Huddersfield HD7 6DF Job description Job responsibilities Primary key responsibilities The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Managing all enquiries in an effective manner Maintaining an accurate referrals database Actioning all incoming email Processing calling letters as requested Scanning of patient related documentation and attaching scanned documents to patients healthcare records Inputting data into the patients healthcare records as necessary Processing referrals using the electronic referral system (ERS) Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Clinically coding data onto SystmOne. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately Managing all administrative queries as necessary Carrying out system searches as requested Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested Secondary responsibilities In addition to the primary responsibilities, the Medical Secretary may be requested to: Partake in audit as directed by the audit lead Produce meeting agendas and record the minutes of meetings Support reception staff, providing cover during staff absences Complete opening and closing procedures in accordance with the duty rota Job description Job responsibilities Primary key responsibilities The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Managing all enquiries in an effective manner Maintaining an accurate referrals database Actioning all incoming email Processing calling letters as requested Scanning of patient related documentation and attaching scanned documents to patients healthcare records Inputting data into the patients healthcare records as necessary Processing referrals using the electronic referral system (ERS) Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Clinically coding data onto SystmOne. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately Managing all administrative queries as necessary Carrying out system searches as requested Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested Secondary responsibilities In addition to the primary responsibilities, the Medical Secretary may be requested to: Partake in audit as directed by the audit lead Produce meeting agendas and record the minutes of meetings Support reception staff, providing cover during staff absences Complete opening and closing procedures in accordance with the duty rota Person Specification Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Flexibility to work outside of core office hours Desirable Systmone skills and reporting. Qualifications Essential Educated to GCSE level or equivalent GCSE Mathematics and English (C or above) Desirable NVQ Level 2 in Health and Social Care Experience Essential Experience of working with the general public Experience of working in a healthcare setting Desirable Experience working in a healthcare setting as a medical secretary Experience of administrative duties Audio typing SystmOne user skills Personal Qualities Essential Polite and confident. Flexible and cooperative. Excellent interpersonal skills. Motivated and proactive. Ability to use initiative and judgement. Forward-thinker with a solution-focused approach. High levels of integrity and loyalty. Sensitive and empathetic in distressing situations. Ability to work under pressure. Confident, assertive, and resilient. Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions. Person Specification Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Flexibility to work outside of core office hours Desirable Systmone skills and reporting. Qualifications Essential Educated to GCSE level or equivalent GCSE Mathematics and English (C or above) Desirable NVQ Level 2 in Health and Social Care Experience Essential Experience of working with the general public Experience of working in a healthcare setting Desirable Experience working in a healthcare setting as a medical secretary Experience of administrative duties Audio typing SystmOne user skills Personal Qualities Essential Polite and confident. Flexible and cooperative. Excellent interpersonal skills. Motivated and proactive. Ability to use initiative and judgement. Forward-thinker with a solution-focused approach. High levels of integrity and loyalty. Sensitive and empathetic in distressing situations. Ability to work under pressure. Confident, assertive, and resilient. Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Colne Valley Group Practice Address West Wing, Ground Floor Globe Mills, Bridge Street Slaithwaite Huddersfield HD7 5JN Employer's website https://www.colnevalleygrouppractice.co.uk/ (Opens in a new tab)