Hidden Hearing is a private hearing care company and a part of The Demant Group, a leading hearing healthcare and technology group.
Due to career progression, we have an opening for an Ear Care Practitioner in the Hereford and Cardiff area. The primary focus of this role will be to provide wax removal services to new and existing patients; you will also screen and refer patients to our registered dispensing staff for pure tone audiometry tests as appropriate. The appointments will be carried out at company branches and appropriate visiting sites.
* This role is full time
* Mon-Fri
* 08:30-17:00
* Permanent role
* Joining salary is £28,655 per annum and will increase to £31,493 after a successful 6 months probationary period (there is lots of potential for career progression)
* Monthly bonus
* Company Car or monthly car allowance
* You must be able to drive as this role will involve driving to customers in their own homes as well as branches and visiting sites
Responsibilities
Prior experience is not required for this role, but we are looking for someone with Care experience, Customer Service experience, and experience working in a successful sales environment.
We will provide full training which will include:
* 2 x full days of training with Tympa Health
* Microsuction technology
* Regular support/Supervisions/training provided with Tympa Health
* We will provide you with an iPad/laptop and company mobile phone
About Hidden Hearing
* We make a life-changing difference to people living with hearing loss through our exceptional colleagues.
* Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, and we operate from hearing centres nationwide. We are continuing to grow.
* We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values: we are team players, we create trust, we apply a can-do attitude, and we create innovative solutions.
We encourage colleagues to be actively engaged in our organisation. In return, we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There is ongoing training and development and opportunities to grow and progress with us so that you become the very best you can be. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, and access to Employee Assistance Programme for you and your family.
Who we are
Hidden Hearing belongs to Audika Group, which is the Hearing Care division of Demant and one of the world’s leading hearing care retailers. With more than 5,000 hearing care experts in over 3,500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologists, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision - to help more people hear better with the best personalized care.
So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
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