As our new IT Field Services Engineer, you'll pro-actively visit bases to carry out pre-defined work as part of a large-scale company-wide project to upgrade and test end-user devices. This role is primarily based in Stansted but also regularly visiting all our bases across the South-East (Luton, Gatwick and Bournemouth). The core hours for this position are 8:30 - 17:30 however, you'll be expected to manage your own diary and work when needed, this may include weekend work. This role comes with a car allowance or a salary sacrifice electric company vehicle. As our IT Field Services Engineer, you'll have access to a wide range of benefits including: Annual pay reviews Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle Colleague discounts on Jet2holidays and Jet2.com flights What you'll be doing: Site Health Checks. Service Improvement Work. Technical Project work. Resolution of Incidents. Relationship Management. Problem Management. What you'll have: We're interested to hear from candidates with excellent interpersonal skills, you'll have high experience of building and maintaining relationships across all levels of the business. We're looking for excellent verbal and written communication skills. The ideal candidate should be very comfortable working as part of a team but managing and prioritising their own workload and diary independently. In addition… Microsoft 365 - Intune, Azure, and Exchange etc. Office 365 Suite. Excellent Windows, MacOS, Android and iOS experience. A good understanding of Networking fundamentals, working with Cisco and Meraki. Installing, configuring, and supporting Printer hardware and software issues. Being the smart 'hands and eyes' support for infrastructure Teams and escalating issues. Taking ownership of all and any IT related requests and incidents, seeing though to completion. Playing a key and prominent role in project work, planning delivering and supporting. Experience using ServiceNow. Be able to perform well under pressure and in time sensitive situations. Document site processes and knowledge base article management. A practical understanding of ITIL principles is desirable Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight