Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Thornbury store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. About Our Offer TUI offers more than just a basic salary which already starts at £12.04 per hour Be rewarded for exceeding your targets with our commission scheme Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career Investment in your development and career progression Pension scheme and life assurance